Privacy Policy

Last updated: March 2026

1. Information We Collect

At WhiteWay, we collect information that you provide directly to us, such as when you create an account, use our interactive venue maps, or communicate with us. This may include your name, email address, physical location (when explicitly permitted for navigation purposes), and any other information you choose to provide.

We also automatically collect certain information about your device and how you interact with our services, including IP addresses, browser types, and usage data to improve our platform and provide accurate indoor navigation experiences.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

  • Providing real-time indoor navigation and augmented reality features.
  • Personalizing your experience and offering tailored points of interest.
  • Communicating with you about updates, security alerts, and support messages.
  • Analyzing venue traffic and usage patterns to improve our digital twins and routing algorithms.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and secure. We may also disclose information when required by law or to protect our rights, property, or safety.

4. Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to access, update, or delete your personal information. You can manage your location permissions directly through your device settings or our application. If you have any questions about your data rights, please contact us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, if required, by providing additional notice.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@whiteway.com.